Ururiye
Delete Your Ururiye Account
Use this page to request deletion of your Ururiye account and associated business data. This page is public and does not require signing in.
App and developer
This request applies to the Ururiye mobile app and Ururiye service operated by the Ururiye team.
Option 1: Delete from inside the app
Recommended method
- 1Open the Ururiye app and sign in with the phone number on your account.
- 2Open your profile or account settings from the home screen.
- 3Tap "Tirtir Akoonka" (Delete account).
- 4Enter your 4-digit PIN to confirm the deletion request.
Option 2: Request deletion by email
If you cannot access the app, send a deletion request to support@ururiye.com. Include the phone number used for login and the business name so we can verify the account.
Email requests are reviewed manually and processed within 7 days after we can verify ownership of the account or business.
Data deleted
- Your Ururiye sign-in account and phone-login profile.
- Your business profile, including business name, city, plan, and owner link.
- Business records entered in the app, including products, inventory, sales, expenses, customers, suppliers, and debts.
- Staff membership and invitation records connected to the deleted account or business, where applicable.
Data that may be retained temporarily
- Billing, payment, support, security, and admin audit records may be retained when required for accounting, fraud prevention, dispute handling, or legal compliance.
- Backup, log, and audit copies are removed or anonymized within 90 days unless a longer period is required by law.
Deletion timeline
In-app deletion securely submits a verified deletion request and signs the user out. In-app and email requests are completed within 7 days after verification. Some backup, log, billing, or audit records may remain for up to 90 days or longer where required by law.
Need help?
Contact Ururiye support about account deletion.